MacFarlane Rewards Program

Terms & Conditions

The MacFarlane Loyalty Rewards Program is open to all MacFarlane Energy residential customers 18 years and older. MacFarlane Energy account must be in good standing. One membership per household.

Your membership is nontransferable and is subject to present and future program rules.

Your membership is valid for any goods and services provided by MacFarlane Energy.

MacFarlane Energy may at any time, terminate or modify the MacFarlane Loyalty Rewards Program and will notify members of such changes by posting the changes on MacFarlane Energy's website:

As a member of the MacFarlane Loyalty Rewards Program, you will earn 1 Red Point for every $1 you spend on qualifying purchases. To earn Red Points, you must enroll in the MacFarlane Loyalty Rewards Program. Enrollment will not be completed until your email address has been verified. Your MacFarlane Energy account can be accessed 24 hours a day, 7 days a week. MacFarlane will post to your account approximately 24-48 hours from date on qualifying purchases.

Red Points have no cash value and are non-transferable.

Unless otherwise stated, MacFarlane's discounts may not be combined with any other promotion, special offer or discount offered by MacFarlane Energy.

The following items are considered non-qualifying purchases for which MacFarlane will not be awarded: purchases made for resale, sales tax, state fees, and other excluded charges. Other exclusions may apply.

MacFarlane Energy reserves the right to freeze/cancel any MacFarlane Loyalty Rewards membership in the event of a past-due balance or default on the affiliated account or any other MacFarlane Energy account.

You may cancel your membership at any time by notifying MacFarlane Energy via contact format at, e-mail or in writing.

You may view your account activity online at For information about your account, contact MacFarlane Energy customer service.

The content and information displayed on is the property of MacFarlane Energy and is collectively referred to as "MacFarlane Energy Information". The downloading, reproduction, or retransmission of MacFarlane Information, other than for non-commercial individual use, is strictly prohibited. may contain or reference trademarks, patents, copyrighted materials, technologies, products, processes or other proprietary rights of MacFarlane Energy and/or other parties. No license to or right in any such trademarks, patents, copyrighted materials, technologies, products, processes and other proprietary rights of MacFarlane Energy and/or other parties is granted to or conferred upon you.

You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our site, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior express consent from an authorized MacFarlane Energy representative (such consent is deemed given for standard search engine technology employed by Internet search web sites to direct Internet users to this site).

MacFarlane Energy Information may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. MacFarlane Energy and/or other parties shall not assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honor reservations or information affected by such inaccuracies. MacFarlane Energy reserves the right to make changes, corrections, cancellations and/or improvements to MacFarlane Energy Information, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.

We have provided you with a unique password so that access to information related to your transactions can be restricted to the MacFarlane Energy Loyalty Rewards member. It is your responsibility to protect the confidentiality of the password. MacFarlane Energy assumes no liability for any access to information or transactions that are executed with the password provided to you. The MacFarlane Loyalty Rewards Program is brought to you by MacFarlane Energy. By becoming a member of the program, you agree to receive advertising, marketing materials and other communications from MacFarlane Energy.

Membership rules are void where and to the extent prohibited by law. Taxes may apply where required by law. The laws of the State of New York apply to this program and you agree that any claim related to the program will be brought in the State of New York.

Privacy Policy

Personal Information: We may collect personal information such as your contact, billing and shipping information. We may also collect demographic information.

We collect information regarding your interactions with our websites using cookies or clickstream technology.

Uses of Information: MacFarlane Energy does not sell, rent or trade personal information to third parties.

MacFarlane Energy reserves the right to audit members' accounts at any time and without notice to ensure compliance with these Terms and Conditions and all applicable MacFarlane Energy rules and regulations.

Your personal data will only be used to provide information and services to you by MacFarlane Energy, our subsidiaries and service providers. Your information will not be sold to any third party entity.

Important information: MacFarlane Energy does not knowingly collect information online from children under 13.

MacFarlane Energy values customer relationship and is committed to professional and responsible information-handling practices.

Facebook Application Privacy Policy

If you opt-in to the MacFarlane Facebook Application, you are granting MacFarlane Energy and MacFarlane to post to your Facebook profile.

MacFarlane Energy collects information for the MacFarlane Facebook Application only. This information is not sold, rented or traded with any third parties.

Customer may remove the MacFarlane Facebook Application at any time by accessing Facebook profile privacy settings.

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